Abbott Real Estate and its affiliated entities (referred to as "we," "our," or "us") acknowledge the significance of safeguarding individual privacy and rights concerning personal information. This document outlines our privacy policy, elucidating the methods we employ to collect and manage your personal information.

Definition of Personal Information:

In the context of this privacy policy, the term "personal information" holds the meaning attributed to it in the Act. In broad terms, it encompasses any data that can be utilised to personally identify an individual. This might include details such as your name, contact information, including phone number and email address, and professional background. Should the information collected lead to personal identification or reasonable identification, it will be regarded as personal information.

Nature of Collected Personal Information:

We may gather information such as your name, contact details (address, email, and phone number), age or date of birth, professional designation, and additional information you directly provide to us via our websites or indirectly through interactions with our online platforms, representatives, or other means. Additionally, data collected in an anonymous manner, not capable of identifying individuals, may be gathered, such as survey responses or aggregated usage patterns of our website.

Modes of Personal Information Collection:

We acquire your personal information primarily from direct interactions with you. This collection may occur through channels including:

- Your engagement with our website
- Correspondence via phone, email, fax, or letter
- Dialogues between you and our representatives
- Engaging in contracts with us
- Participation in contests, promotions, or information inquiries
- Completion of surveys or provision of feedback
Additionally, personal information may be obtained from third parties including credit agencies, law enforcement entities, and with your consent, other organizations.

Cookies and IP Addresses:

Upon accessing our website, a "cookie," a small identifier file, may be transmitted to your computer. This enables us to recognize your device and monitor your website activity for a period. Cookies also allow us to analyze traffic and user interaction patterns, aiding in the enhancement of our online services. It is pertinent to note that our cookies do not extract personal information. Should you choose not to accept cookies, your browser settings can be configured accordingly. Furthermore, we may log IP addresses to analyze trends and website administration.

Implications of Incomplete Personal Information:

Failure to provide the stipulated personal information may result in:

- Limited or no access to requested products or services
- Unavailability of desired product and service information
- Diminished personalization of website content, potentially affecting user experience

Objectives of Personal Information Collection and Usage:

Personal information is collected to facilitate our business operations and deliver optimal customer service. We collect, manage, and disclose your personal information for purposes including but not limited to:

- Provision of products, services, and requested communications
- Addressing inquiries and furnishing product-related advice
- Facilitating access to protected website areas
- Enhancing website performance and operation
- Conducting business processing activities, collaborating with related bodies corporate, contractors, and third-party service providers
- Engaging in administrative, marketing, planning, research, and development activities

Sharing of Personal Information:

We may share your personal information with entities such as employees, related entities, contractors, franchisees, and service providers for website operation, product delivery, and other stipulated objectives. Additionally, we may share information with third parties for business and marketing purposes, as well as for authorized purposes with your consent.

Direct Marketing Communications:

Periodic direct marketing communications, encompassing product and service information, may be sent to you in various formats, such as mail, SMS, email, or fax. Opt-out mechanisms are available, and your communication preferences will be respected.

Access to and Rectification of Personal Information:

You are entitled to request access to your held personal information. Efforts will be made to provide access in suitable formats. Corrective action can be initiated if you believe the personal information held is inaccurate or incomplete.

Complaint Resolution:

Incidents of potential privacy breaches can be reported to us. We commit to handling such complaints confidentially and resolving them in a timely and appropriate manner.

Disclosure Beyond New Zealand:

Personal information may be shared with overseas-related entities and service providers for specific purposes. Measures are taken to ensure compliance with privacy obligations.

Security and Links:

Given the inherent internet insecurities, the transmission of online information is not guaranteed to be entirely secure. Links to third-party websites are outside our privacy policy's scope.

Contact Information:

For inquiries or concerns related to privacy, you can reach our Privacy Officer at the details provided.

Privacy Officer
Phone: 027 496 6966
Email: greg@abbottrealestate.co.nz

Privacy Policy Updates:

This privacy policy may be updated periodically, and revised versions will be posted on our website.

Last Updated: 16th of August 2023